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Product Design Innovator

I use actionable data, AI, and machine learning, combined with my unique experience, to create industry-leading applications that perform and delight.

SKILLS
- Proven design leader and natural collaborator with experience delivering enterprise-grade software products
- A natural storyteller with excellent written, verbal, and visual presentation skills
- Designer of educational experiences at the intersection of learning science and generative AI technologies
- Research-driven ideation & problem-solving, helping cross-functional teams deliver simple solutions to complex challenges

EXPERTISE
- UX of AI, voice & chat UI
- LLM prompt management for dialog-based applications (e.g. Humanloop)
- User-centered mobile & desktop interaction design
- Rapid prototyping & user testing
- Design thinking facilitation & discovery techniques

PATENTS
Co-inventor of software for AI-assisted grading of student writing; a machine-learning algorithm that mimics an instructor's grading style.

EXPERIENCE
Macmillan Learning - Senior UX Designer - 2021 to 2025
Led UX design from concept through alpha release of a novel, LLM-driven direct-to-student IOS app — coming to the app store & Android in 2025
Initiated UX design of integrated AI Tutor in assessments, led to 20% sales increase 
Led UX design of drag & drop calendar integration in Achieve
Led UX design of the administrative and foundational areas of the award-winning courseware, Achieve
Administered the 2023 internship program, and mentored junior designers

Pearson - Senior UX Designer - 2013 to 2021
Led UX design of Pearson/IBM Watson collaboration, exploring AI integration into Pearson’s flagship learning platform, Revel.
Led UX design of Writing Solutions, a mobile and desktop application integrated with Revel, MyLabs, and Mastering (20M+ users).
Led UX design of web, IOS, and Android for Pearson Prep adaptive flashcard app.
Initiated adoption of a product-wide design system for Pearson’s Schoolnet.

Infusion (now Avanade) - Senior UX Designer (contract) 2013
UX and UI design for the cutting-edge Cürex currency trading platform.
UX and UI design for the Pearson Schoolnet Educator Observation Tool.

The New York Sun - Director of Design and User Experience - 2007 to 2008
Responsible for all aspects of website interface and experience design. Managed and mentored junior designers at this storied NY newspaper. Responsible for implementing the product's first-ever user testing practices.
Cablevision/Rainbow Media - Senior Designer - 2005 to 07
Web sites including amctv.com, ifc.com, we.tv, & fuse.tv
Gartner Inc. - Designer/Developer - 2001 to 2005
Visual and experience design, HTML/CSS & JS for a ground-up redesign of Gartner's corporate web presence.

SELECTED CLIENTS - Stephen Hopkins Design Inc. - 2008 to 2012
TheHill.com - Design Director
Visual and UX design, information architecture, planning and
oversight for the complete redesign of TheHill.com.
American Express - Information Architect
Content audit and site mapping of the  About Us  portion of the AMEX North America Website.
International Monetary Fund - UX Researcher
Stakeholder research for homepage redesign, heuristic assessment of IMF homepage. Presentation of multiple content strategies.
Big Think.com - Design Director
Interaction design, information architecture, product prototyping, front-end code and Adobe Flash design for BigThink.com.

CERTIFICATES
2023 - Amplitude Levels 1 & 2
2020 - Pearson Certified Advanced Innovator
2018 - Pearson Certified Innovator
2016 - IDEO U, Leading for Creativity

OTHER FUN EXPERIENCE
Nam Jun Paik - Assistant
Developed and constructed laser artworks for this world-famous artist’s Guggenheim Museum retrospective.
Mom's Idea Hut - Projection Designer
Designed large format projections for such Broadway musicals as The Who's Tommy and Having Our Say.

EDUCATION
Hampshire College, B.A. in Filmmaking and Sculpture
Industrial Light & Magic  Internship, in the famed model building and creature shop

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